Strategic technology partner for operational businesses

Too complex for spreadsheets. Too small for a full-time technology executive.

I help $3M-$20M businesses in Melbourne's south-east fix disconnected systems, manual admin, and reporting gaps before they quietly leak more margin.

Built for the messy middle

You have outgrown the stage where one capable office manager can hold the systems together, but hiring a full-time technology executive still does not make commercial sense.

Operational complexity

Field teams, stock, jobs, rosters, compliance, production, or scheduling. The pain is not the number of staff. It is the number of moving parts.

Disconnected systems

Xero or MYOB, CRM, job management, inventory, payroll, shared inboxes, and spreadsheets that someone has to manually reconcile every week.

No technology owner

Your MSP keeps laptops and Microsoft 365 running. Your software vendors know their own tools. Nobody owns the whole operating system of the business.

I sit where the factory floor, office, and software vendors stop talking to each other

GraftPoint is not an AI hype agency, a managed IT provider, or an industrial automation firm. I work in the gap between them: the business systems, data flows, reporting, and manual handovers that determine whether your operation runs cleanly.

The work usually starts with a practical question: where are we losing time, margin, or visibility because our systems do not line up? From there, I help you decide what to integrate, what to automate, what to leave alone, and which vendors need clearer oversight.

What I help fix

Practical technology leadership for manufacturers, distributors, workforce-heavy services, and other operational businesses across Melbourne's south-east.

Systems Integration

Remove the single points of failure created by spreadsheets, double-entry, and systems that only one person understands.

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Business Automation

Stop admin headcount creep by automating repetitive office work, follow-ups, reporting, and handovers where it makes commercial sense.

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Technology Partner

A practical partner who understands how to apply technology inside operations: improving handovers, reducing manual work, and helping the business use its systems with more confidence.

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Why work with me

Founder experience, systems thinking, and technical depth applied to real operational constraints.

I have built, grown, and exited businesses. I have also worked inside consulting and data-heavy environments where the detail matters. That combination is useful when the problem is not just software, but how work actually moves through the business.

I know how to use AI where it belongs: choosing the right operational use cases, setting sensible controls, and making sure the impact shows up in saved time, better decisions, or improved margins.

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Start with the operational mess, not the technology label

Book a free 30-minute call to talk through where your systems, reporting, or manual handovers are costing time or margin.

Talk Through Your Systems